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Toyota upset with Ford's claim of quality


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Perhaps you’ve seen recent claims from Ford touting the initial quality of its new vehicles.

 

Those claims are based on a survey, commissioned by Ford through a specialist company, which concludes that "Ford Motor Co. is in a dead heat with Toyota Motor Corp. and Honda Motor Co. in terms of initial vehicle quality...."

 

Read on...

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Boo Hoo Toyota, you live by the sword, you die by the sword.

 

With all of Toyota recalls, sludge, transmission problems, Tundra problems, rusted frames, Consumer Reports smack-down, Toyota isn't getting a free pass anymore and they aren't used to it.

 

 

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ToyRecalls.gif

 

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Long line of faulty cars muddies Toyota image

 

CNN: Toyota's totally bizarre recall. Why would Toyota issue a recall designed to make vehicles less safe?

Edited by range
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Funny, there's a Announcement for the Tacoma Frame Rust beside !

"Warranty Extension Announced

Because of possible rust perforation on the frames of some 1995-2000 Toyota Tacoma pickups, we're extending the warranties on those models."

 

:doh:

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Funny, there's a Announcement for the Tacoma Frame Rust beside !

"Warranty Extension Announced

Because of possible rust perforation on the frames of some 1995-2000 Toyota Tacoma pickups, we're extending the warranties on those models."

 

:doh:

 

LOL....That's rich, they don't even read their own blog!

 

Warranty Extension Announced

 

Because of possible rust perforation on the frames of some 1995-2000 Toyota Tacoma pickups, we're extending the warranties on those models.

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Funny, there's a Announcement for the Tacoma Frame Rust beside !

"Warranty Extension Announced

Because of possible rust perforation on the frames of some 1995-2000 Toyota Tacoma pickups, we're extending the warranties on those models."

 

:doh:

lol i cracked up laughing when i saw that :hysterical:

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"That said, however, it’s worth noting that Toyota leads Ford in the J.D. Powers IQS by a significant margin."

 

That's a spin job? :shrug:

 

They are using year-old statistics, whereas Ford's were new, and often closely mimmick the JD Power results released later in the year. I think a great many people will be in for a surprise when JD Power releases their 2008 IQS.

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"That said, however, it’s worth noting that Toyota leads Ford in the J.D. Powers IQS by a significant margin."

 

That's a spin job? :shrug:

 

 

 

first they deny the importance of IQS and then say it is important?

 

 

man, these guys don't like to play by the rules do they.

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first they deny the importance of IQS and then say it is important?

 

 

man, these guys don't like to play by the rules do they.

 

Again, it is not a Ford survey vs. a Toyota survey. It is a Ford survey vs. J.D. Powers. That's why I don't see the "spin". J.D. Powers states that Toyota's IQS is significally better than Ford's, and I just have to believe J.D. Powers.

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Again, it is not a Ford survey vs. a Toyota survey. It is a Ford survey vs. J.D. Powers. That's why I don't see the "spin". J.D. Powers states that Toyota's IQS is significally better than Ford's, and I just have to believe J.D. Powers.

 

No, it's not a Ford survey vs JD Power survey. It is a RDA Group survey vs a JD Power survey.

 

How do you think RDA came to the conclusion that Ford's quality was equal to Honda's and Toyota's? RDA had conducted the same studies FOR Honda and Toyota. RDA Group is an industry research group, more or less the same as JD Power & Assoc, albeit slightly less well known. But they are a trusted and often-consulted group within the industry. If they were skewing results in ANY way because of who was commissioning them for the study, they would lose all credibility and be out of business in a hurry.

 

To doubt the results of the RDA Group study is akin to doubting the results of a 3rd party audit group at any business. Are they going to skew their audit results just because you are paying their bill? No. Because nobody else would hire them if those practices came to light.

 

Take your sour grapes and go home.

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"That said, however, it’s worth noting that Toyota leads Ford in the J.D. Powers IQS by a significant margin."

 

That's a spin job? :shrug:

 

 

Yes. A 1o defect spread on a study done over a year ago. How significant. They went to say the differences between highest and lowest makes are small, but between Toyota and Ford (smaller difference) are significant.

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"That said, however, it’s worth noting that Toyota leads Ford in the J.D. Powers IQS by a significant margin."

 

That's a spin job? :shrug:

 

 

There's a 7% difference between Ford and Toyota in the 2007 IQS survey. Anything 5% or less is statistically insignificant so in the 2007 survey, Ford and Toyota were very close to being in a statistical tie. Furthermore, Mercury ranks dead even with Toyota and Lincoln ranks higher.

 

Yeah, it's a spin job.

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I started getting dizzy with all the spinning Toyota was doing in this article.

 

I was actually suprised that Toyota had comments posted on their site that were negative. Haven't seen this happen often. Just look at the Tacoma rusted frame blog. Nothing but people praising Toyota for buying back these trucks, but not really one complaint regarding the quality.

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The biggest blunder of all the V-6 Camary isn't reccomend my Consumer Reports while all models of Ford's Fusion are, funny they didn't mention Consumer Reports quality ratings.

 

I don't live and die according to what CR has to say, but it is a very valid point. If Toyota is going to jump up and down attempting to discredit Ford's newfound quality gains, but ignore their own issues then they are doomed.

 

Albeit on a different level, isn't this the same BS that the Big 3 pulled back in the day?

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Now wait a min.

 

Lets discuss the difference between IQS and TGW.

 

J.D. Power (IQS) is a report from the consumer, and is subjective to what they wish to report.

 

 

Now TGW is accumulated real world data, based on warranty work submitted by their respective manufacturers.

 

Opinion Vs. real world numbers!

 

Now then the article cites the average car buyer owns their vehicles for a period of 5 1/2 years.

 

How can that be when nearly 80% of the new cars leaving the lots are due to a lease agreements, and most lease agreements are for a term of 2 to 3 years.

 

If this was not the case do you think Chrysler would offer a non-transferable limited lifetime warranty on their products? The answer is "NO", they offer that warranty because of the number of lease agreements they issue, and knowing that few will ever keep their vehicle long enough to create massive liability for them.

 

Could you imagine the liability to Chrysler if the lifetime limited warranty was transferable, or if all of their customers bought outright and kept their vehicle for 5 1/2 years? GEEZ, they'd be bankrupt in less then ten years because of warranty costs alone!

Edited by Furious1Auto
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There's a 7% difference between Ford and Toyota in the 2007 IQS survey. Anything 5% or less is statistically insignificant so in the 2007 survey, Ford and Toyota were very close to being in a statistical tie. Furthermore, Mercury ranks dead even with Toyota and Lincoln ranks higher.

 

Yeah, it's a spin job.

I was thinking like you. Right below the spiel about longterm reliability was a link to the warranty extension for the rotting frames. One cancels out the other doesn't it?

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