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HotRunrGuy

2018 25K 1.5L EB Coolant loss

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Took my daughters 2018 25K miles 1.5L EB in this weekend for a "Works", at check-out they advised me that the coolant was "very low", and to make an appointment right away with the  Service department.  What do you think are my chances this is the dreaded TSB # SSM 48150?  No evidence of a leak that they could find. First slot they have available is this Friday.

 

HRG

Edited by HotRunrGuy

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Pretty good, given the build and miles. But the 1.5 is a huge ball of snakes as far as coolant lines go. There is still the possibility. If it does need a shorty, I wouldn't call it "dreaded" because it was caught on Ford's dime, not hers. 

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47 minutes ago, YT90SC said:

Pretty good, given the build and miles. But the 1.5 is a huge ball of snakes as far as coolant lines go. There is still the possibility. If it does need a shorty, I wouldn't call it "dreaded" because it was caught on Ford's dime, not hers. 

 

Thanks!  I'm hopeful, since I'm not seeing any evidence of white smoke at a cold start-up.  While I realize that this would be covered by Ford, I'm not sure the dealer will hand over the keys to a loaner, for whatever period of time might be needed.  I could still potentially end up with a substantial cost out of pocket.

 

HRG

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Quick update, even though I was there at 7am Friday when they opened, they were unable to complete the testing protocol, and asked to keep the vehicle to finish-up on Monday. They have provided a loaner for us to use.

 

Stay tuned, HRG

 

side note, they indicated that they have 5 Escapes in their possession awaiting new short blocks/needed parts, and told me expect a roughly 1 month turn-around if block replacement is required.

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On 11/19/2019 at 1:56 PM, HotRunrGuy said:

 I'm not sure the dealer will hand over the keys to a loaner, for whatever period of time might be needed.  I could still potentially end up with a substantial cost out of pocket.

 

21 hours ago, HotRunrGuy said:

...They have provided a loaner for us to use.

 

Seems that your "out of pocket" concerns were unfounded...Ford will "cover" the loaners...you will see those loaners up for sale in about 6-8 months billed as "Ford courtesy vehicles"...my local Ford dealer has several of them on sale now.

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Last update for a while,,,,,,  It's getting a new short block, we get to keep the loaner we've been provided.

 

Honestly, I'm pretty impressed with this dealer, since we did not make the purchase from them.  I know they "should" step-up like this, but I'm happy they are, no questions asked.

 

HRG

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