Diesel Dude Posted January 14, 2023 Share Posted January 14, 2023 6 hours ago, le engineer said: There may be hope for you yet! My truck was delivered to the dealer today. My rep said there was a flurry of transports sent out from Kansas City. For those keeping tabs on order times: F-250 Lariat Ultimate 6.7 CC - No 5WP, AS, wheel well liners, bed liner, or options known for delays 3/8/22 - Ordered 9/20 - Scheduled for production week of 11/28 10/4 - Production pushed back to week of 12/5 Radio silence 12/1 - Status changed from “order confirmed” to “in production” 12/13 - Built / awaiting shipment 12/14 - Received built email. Delivery window to Granger of 12/28-1/3. 12/15 - Received “shipped” email - presumably by convoy. Delivery window repeated as 12/28-1/3. 1/10 - Received delivery delayed email. New window 1/15-1/21. 1/13 - Delivered! That marks 10 months from order to delivery. Picking her up next Saturday. The wait is killing me! Best of luck to my brothers in the order queue! Congratulations!! That’s awesome!! We just drove by the lot at about 6:30pm CST and saw trucks loading and vehicles moving, so it looks like these guys are working OT! Maybe I’ll get mine tomorrow! Enjoy your truck!! 1 Quote Link to comment Share on other sites More sharing options...
Polobbie Posted January 14, 2023 Share Posted January 14, 2023 So my truck finally arrived at dealer yesterday after a year waiting for it. However, while the dealer is sure Ford will price protect the MSRP when ordered, he is not sure Ford will also honor a private offer/customer loyalty discount the dealer included in the original deal. I was never offered the discount directly from Ford. It was all communicated to me by the dealer. Does anyone have experience with this situation? Quote Link to comment Share on other sites More sharing options...
LT75 Posted January 14, 2023 Share Posted January 14, 2023 47 minutes ago, Polobbie said: So my truck finally arrived at dealer yesterday after a year waiting for it. However, while the dealer is sure Ford will price protect the MSRP when ordered, he is not sure Ford will also honor a private offer/customer loyalty discount the dealer included in the original deal. I was never offered the discount directly from Ford. It was all communicated to me by the dealer. Does anyone have experience with this situation? Granger price protected and honored my PCO after a 1 year wait. Quote Link to comment Share on other sites More sharing options...
akirby Posted January 14, 2023 Share Posted January 14, 2023 1 hour ago, Polobbie said: So my truck finally arrived at dealer yesterday after a year waiting for it. However, while the dealer is sure Ford will price protect the MSRP when ordered, he is not sure Ford will also honor a private offer/customer loyalty discount the dealer included in the original deal. I was never offered the discount directly from Ford. It was all communicated to me by the dealer. Does anyone have experience with this situation? If it’s a factory rebate it’s protected. Have the dealer print the smartvincent report. Quote Link to comment Share on other sites More sharing options...
harry22 Posted January 14, 2023 Share Posted January 14, 2023 Got my rail car number from Ford customer chat this morning and checked the status with CSX. Currently scheduled to arrive at the local rail yard 1/17, estimated delivery to the dealer 1/18-1/24. I might just squeak in one year after order placement. 1 Quote Link to comment Share on other sites More sharing options...
le engineer Posted January 14, 2023 Share Posted January 14, 2023 2 hours ago, akirby said: If it’s a factory rebate it’s protected. Have the dealer print the smartvincent report. Any idea what the policy is in PCOs issued after order but expired before delivery? Ford marketing said the dealer has an appeal process to grandfather me in, but I’m not sure how that will shake out. Context: $2500 off if you place an order or take delivery by _______ Quote Link to comment Share on other sites More sharing options...
akirby Posted January 14, 2023 Share Posted January 14, 2023 57 minutes ago, le engineer said: Any idea what the policy is in PCOs issued after order but expired before delivery? Ford marketing said the dealer has an appeal process to grandfather me in, but I’m not sure how that will shake out. Context: $2500 off if you place an order or take delivery by _______ Ive heard the dealer can get it applied to the order after the order date but I think that has to come from Ford. 1 Quote Link to comment Share on other sites More sharing options...
The Peddler Posted January 14, 2023 Share Posted January 14, 2023 Has anyone seen this before? Quote Link to comment Share on other sites More sharing options...
Diesel Dude Posted January 15, 2023 Share Posted January 15, 2023 On 1/3/2023 at 12:41 PM, akirby said: Directly from the Ford partner x plan web site: The New Vehicle Purchase Program customer is entitled to the price in effect at the time the vehicle was invoiced. Any money refunded to the dealer by Ford Motor Company or Lincoln Motor Company for price increases occurring after the order is submitted, but before shipment to the dealer, must be refunded to the customer. I see that in Section 6. Maybe I’m not interpreting correctly, but if they honor the X-Plan price, are you seeing where it says they MUST honor it calculated on the protected price on my original order sheet? I don’t believe I should have to choose either the original price, or the X-Plan price calculated off the latest invoice. I just want to go into the finance office with ammo to prove what I’m saying (if it exists). Thanks for your insight, akirby! Quote Link to comment Share on other sites More sharing options...
j2sys Posted January 15, 2023 Share Posted January 15, 2023 1 hour ago, Diesel Dude said: I see that in Section 6. Maybe I’m not interpreting correctly, but if they honor the X-Plan price, are you seeing where it says they MUST honor it calculated on the protected price on my original order sheet? I don’t believe I should have to choose either the original price, or the X-Plan price calculated off the latest invoice. I just want to go into the finance office with ammo to prove what I’m saying (if it exists). Thanks for your insight, akirby! It is at the dealer's discretion as to whether the amount charged to you at time of delivery is: 1) the X-Plan price in effect at the time of order, or 2) the X-Plan price in effect at the time of delivery. If the dealer charges the higher X-Plan price based on the final invoice, then they are required to pass along the price protection funds once received from Ford. In the end, you are supposed to pay only the original X-Plan price, though that may require paying more and receiving a refund. 2 Quote Link to comment Share on other sites More sharing options...
Wizardfitz Posted January 15, 2023 Share Posted January 15, 2023 9 hours ago, j2sys said: It is at the dealer's discretion as to whether the amount charged to you at time of delivery is: 1) the X-Plan price in effect at the time of order, or 2) the X-Plan price in effect at the time of delivery. If the dealer charges the higher X-Plan price based on the final invoice, then they are required to pass along the price protection funds once received from Ford. In the end, you are supposed to pay only the original X-Plan price, though that may require paying more and receiving a refund. Well I'm hoping my dealer goes with honoring the original xplan. Going with a price increase will up my monthly payment. 1 Quote Link to comment Share on other sites More sharing options...
Diesel Dude Posted January 15, 2023 Share Posted January 15, 2023 17 hours ago, j2sys said: It is at the dealer's discretion as to whether the amount charged to you at time of delivery is: 1) the X-Plan price in effect at the time of order, or 2) the X-Plan price in effect at the time of delivery. If the dealer charges the higher X-Plan price based on the final invoice, then they are required to pass along the price protection funds once received from Ford. In the end, you are supposed to pay only the original X-Plan price, though that may require paying more and receiving a refund. The dealer says they can’t go back and look at the x-plan price on the original price when I ordered it because there wasn’t an invoice created. So they can either give me the x-plan price based on the current invoice, OR they give me the truck at the ordered price. They say they can’t give me the original price, THEN calculate and give me the x-plan price on top of that. As a result, the x-plan price on the current invoice gives me a few hundred dollars in discounts instead of the approximate $3K. It just feels like there’s something wrong with their explanation. Does that make sense, and is there something to my train of thought, or is the dealer’s explanation on target? Quote Link to comment Share on other sites More sharing options...
Wizardfitz Posted January 15, 2023 Share Posted January 15, 2023 1 hour ago, Diesel Dude said: The dealer says they can’t go back and look at the x-plan price on the original price when I ordered it because there wasn’t an invoice created. So they can either give me the x-plan price based on the current invoice, OR they give me the truck at the ordered price. They say they can’t give me the original price, THEN calculate and give me the x-plan price on top of that. As a result, the x-plan price on the current invoice gives me a few hundred dollars in discounts instead of the approximate $3K. It just feels like there’s something wrong with their explanation. Does that make sense, and is there something to my train of thought, or is the dealer’s explanation on target? Sounds like a scam or your dealer is as ignorant as mine Quote Link to comment Share on other sites More sharing options...
akirby Posted January 15, 2023 Share Posted January 15, 2023 1 hour ago, Diesel Dude said: The dealer says they can’t go back and look at the x-plan price on the original price when I ordered it because there wasn’t an invoice created. So they can either give me the x-plan price based on the current invoice, OR they give me the truck at the ordered price. They say they can’t give me the original price, THEN calculate and give me the x-plan price on top of that. As a result, the x-plan price on the current invoice gives me a few hundred dollars in discounts instead of the approximate $3K. It just feels like there’s something wrong with their explanation. Does that make sense, and is there something to my train of thought, or is the dealer’s explanation on target? First there is x plan discount - you get the x plan price period so MSRP is meaningless. It is true they can’t see the original x plan price which is why it should be recorded in writing at order time, Your only option is to pay the x plan price on the invoice, have the dealer submit for price protection to Ford and they have to send you the rebate per the plan rules. 2 Quote Link to comment Share on other sites More sharing options...
j2sys Posted January 15, 2023 Share Posted January 15, 2023 1 hour ago, Diesel Dude said: The dealer says they can’t go back and look at the x-plan price on the original price when I ordered it because there wasn’t an invoice created. So they can either give me the x-plan price based on the current invoice, OR they give me the truck at the ordered price. They say they can’t give me the original price, THEN calculate and give me the x-plan price on top of that. As a result, the x-plan price on the current invoice gives me a few hundred dollars in discounts instead of the approximate $3K. It just feels like there’s something wrong with their explanation. Does that make sense, and is there something to my train of thought, or is the dealer’s explanation on target? That's not entirely true. Yes, there is no invoice until shortly before production begins. It's my understanding that the dealer cannot go back in WBDO (the ordering system) to find the original X-Plan pricing; they'll just see current pricing. However, they could have included the X-Plan pricing on the Order Preview (what many erroneously have been referring to as a DORA, that's something else). This would've displayed the X-Plan price at the bottom of that sheet next to MSRP. If the dealer had printed a copy of that and saved it with their records for your order, that would be their record of the original X-Plan price. This is what I received from a dealer that facilitated paying the A-Plan price up-front. Of course, they would only do that if you specifically mentioned that you were looking to buy the vehicle on X-Plan, and they agreed, and knew how to display Plan pricing. At this point, as @akirby notes, unless the dealer has documentation of the original X-Plan price, your only option is to pay the X-Plan price on the invoice, and then wait for a price protection refund check (after the dealer receives it from Ford). Believe that's been quoted as taking up to a couple months. It would look like this: Photo source: https://www.f150forum.com/f129/how-does-x-plan-work-custom-order-522543/ Quote Link to comment Share on other sites More sharing options...
Diesel Dude Posted January 16, 2023 Share Posted January 16, 2023 Thanks @akirby and @j2sys! You’ve helped me understand what I’m working with and my options! Much appreciated! Quote Link to comment Share on other sites More sharing options...
jarrsong Posted January 16, 2023 Share Posted January 16, 2023 9 hours ago, j2sys said: That's not entirely true. Yes, there is no invoice until shortly before production begins. It's my understanding that the dealer cannot go back in WBDO (the ordering system) to find the original X-Plan pricing; they'll just see current pricing. However, they could have included the X-Plan pricing on the Order Preview (what many erroneously have been referring to as a DORA, that's something else). This would've displayed the X-Plan price at the bottom of that sheet next to MSRP. If the dealer had printed a copy of that and saved it with their records for your order, that would be their record of the original X-Plan price. This is what I received from a dealer that facilitated paying the A-Plan price up-front. Of course, they would only do that if you specifically mentioned that you were looking to buy the vehicle on X-Plan, and they agreed, and knew how to display Plan pricing. At this point, as @akirby notes, unless the dealer has documentation of the original X-Plan price, your only option is to pay the X-Plan price on the invoice, and then wait for a price protection refund check (after the dealer receives it from Ford). Believe that's been quoted as taking up to a couple months. It would look like this: Photo source: https://www.f150forum.com/f129/how-does-x-plan-work-custom-order-522543/ You should have this sheet with your name on it and signed by you. I'd recommend everyone subscribe to this YouTube channel. He regularly addresses Ford's price protection programs. 1 Quote Link to comment Share on other sites More sharing options...
The Peddler Posted January 16, 2023 Share Posted January 16, 2023 (edited) On 1/14/2023 at 3:45 PM, The Peddler said: Has anyone seen this before? Despite the heart attack over finding this window sticker on Saturday, today I received “Shipped” notification. Ten days short of the one year anniversary from my order date. I cannot access the window sticker today though. I’ll believe it when I can sit my butt in the seat. Edited January 16, 2023 by The Peddler 1 Quote Link to comment Share on other sites More sharing options...
le engineer Posted January 18, 2023 Share Posted January 18, 2023 On 1/16/2023 at 8:20 AM, The Peddler said: Despite the heart attack over finding this window sticker on Saturday, today I received “Shipped” notification. Ten days short of the one year anniversary from my order date. I cannot access the window sticker today though. I’ll believe it when I can sit my butt in the seat. Right?! My dealer started the FI process for my delivery Saturday and I still can’t believe it’s happening. Quote Link to comment Share on other sites More sharing options...
Texas Bourbon Posted January 18, 2023 Share Posted January 18, 2023 On 1/10/2023 at 3:22 PM, Texas Bourbon said: Y'all aint gonna believe this but it looks like I finally shipped. I've been checking the order tracker everyday. Checked twice today and on the second go round I have the magical partially filled blue circle. Wish I could get some dates. Hey y'all, just thought I'd update to give hope to others. My truck shipped on Jan 10. As of 10:11 AM today Jan 18, she's now in the UP yard in Westfield, TX which just down the street from my dealer in Spring, TX. She's almost home. I will probably have a few more days wait as I am getting some modes done at the dealer (bedliner, cover, level kit). Dealer says they have a few trucks ahead of me for lift kits. 8 days from Louisville to Houston ain't bad. Good luck to all. Quote Link to comment Share on other sites More sharing options...
Diesel Dude Posted January 18, 2023 Share Posted January 18, 2023 1 hour ago, Texas Bourbon said: Hey y'all, just thought I'd update to give hope to others. My truck shipped on Jan 10. As of 10:11 AM today Jan 18, she's now in the UP yard in Westfield, TX which just down the street from my dealer in Spring, TX. She's almost home. I will probably have a few more days wait as I am getting some modes done at the dealer (bedliner, cover, level kit). Dealer says they have a few trucks ahead of me for lift kits. 8 days from Louisville to Houston ain't bad. Good luck to all. Great! Mine is in the same lot and has been there for a week. I got an email from Ford last night that updated my delivery to 18-24th, so I’m hoping it’s at least going to be delivered in that window. Don’t want to be discouraging, but that’s the reality for me right now. Quote Link to comment Share on other sites More sharing options...
Texas Bourbon Posted January 18, 2023 Share Posted January 18, 2023 1 hour ago, Diesel Dude said: Great! Mine is in the same lot and has been there for a week. I got an email from Ford last night that updated my delivery to 18-24th, so I’m hoping it’s at least going to be delivered in that window. Don’t want to be discouraging, but that’s the reality for me right now. is yours going to Planet Ford? That's where mine is headed. It's literally a few miles up the road. Pray to God it doesn't take a week or more. Quote Link to comment Share on other sites More sharing options...
harry22 Posted January 19, 2023 Share Posted January 19, 2023 My truck made it to the local railyard this evening. Now just waiting for transport to the dealer. Getting close... 1 Quote Link to comment Share on other sites More sharing options...
seabrooktx Posted January 19, 2023 Share Posted January 19, 2023 On 1/5/2023 at 5:32 PM, seabrooktx said: Here is an update. The status just changed in the Ford Vehicle Order Tracking site to Shipped....now we will see how long it takes to get to Houston. 2022 350 CCSB 7.3L Lariat Ordered 02/16/22 Production 09/08/22 Built 09/24/22 Shipped 01/05/23 So those that are in a similar timeframe, maybe there is hope they are getting to the September timeframe builds. Here is my latest for those in Houston.... 2022 350 CCSB 7.3L Lariat Ordered 02/16/22 Production 09/08/22 Built 09/24/22 Shipped 01/05/23 Train Departed 01/08/23 from Kentucky Transferred from CSX to UP on 01/11/23 in Arkansas Made Several Stops between Arkansas and Houston Set for Placement for unload at Westfield 01/13/23 ~ 11AM Unload Complete 01/14/23 ~10PM As of 01/19/23 - Sitting at Westfield waiting to Transport to Dealer South of Houston Dealer has provided buyers order, X-Plan, Price Protection and everything as originally agreed upon awaiting truck to arrive. Hopefully it will arrive any day. Quote Link to comment Share on other sites More sharing options...
GreyShadow350 Posted January 19, 2023 Share Posted January 19, 2023 4 hours ago, seabrooktx said: Production 09/08/22 Built 09/24/22 Shipped 01/05/23 Train Departed 01/08/23 from Kentucky New member here, so I am sorry if this has been asked before, but is 3 months from Built to Shipped the typical time frame of a new vehicle delivery? I thought I had seen online that about 1 month from Built to Dealer was about average. Quote Link to comment Share on other sites More sharing options...
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