A recall is a recall. The vehicle is a system of hardware and software. In the end, the customer is affected, which is all that matters.

I had a fleet Fusion the transmission went out on and it took a dealer two months to fix, because of a parts issue and not enough transmission techs.  It didn’t affect me because I just picked up a different vehicle, but imagine if that was a private owner.  It was quite ridiculous.  

My servicing dealers repair shop "cold-called" me yesterday asking if I had needed any service and that he could arrange for the mobile service to handle it ASAP - I told him I was set for now, but to keep me in mind when the software patch becomes available (25C69) so that they could update it for me.   @ice-capades I have repeatedly tried to use the online portal to schedule services in the past without success, the site shows no available slots for the entire month and I have to end up calling the dealer anyway. I have reported the issue to both Ford and the dealer to no avail. Frustrating. 

Was hoping for his particular repair photos...was already aware of the OP's photos....

I make my service appointments online, arrive early, and I'm out within an hour. I always use the "Works" special which is more cost effective than paying for just an oil and filter change. 

Scroll up.  Not far...  

Good Lord that's insane. My dealership has a really good deal where you can buy 3 oil changes for $90. Plus they have a pretty good reputation and don't really try to screw you over. 

Not in the eyes of the NHTSA, apparently. A bad fuel pump affecting a broad swath of a product would likely be handled under a TSB, unless the defect could cause a fire risk. Here,  the software glitch may result in loss of trailer brake function. https://stocks.apple.com/AQxQYy_WPQS-HhLxpvjbPGw

Yeah when I wait 4 hours just for an oil change I have little confidence something like a water pump will be done the same day. I’m better off doing it myself if I can. 

One of our fleet PIU has been at the local dealership since the first week of February for a blown turbo @ 40,000 km.    Parts have been in for three weeks... They have a mechanic shortage.