Deanh Posted July 7, 2010 Share Posted July 7, 2010 exactly.. all im getting is hear say from the dealer SM stating that he has escalated to his Regional Manager, that the car shipped and should have been changed MID TRANSIT to the correct dealership. (Stevens Ford) Milford Ct. Why would Ford take an X-plan order that was for a specific dealer, even though its closed and just decide to ship it to another dealer (Bob Thomas Ford, Hamden Ct), when all orders were supposed to be changed to Stevens, without even contacting me? especially when Ford HAS all my information regarding the car, they could have called/emailed at any point and asked me where to ship the car. now there is a huge logistics issue. that no one other than certain individuals can trace. and no recent updates on shipped vehicle, no one can tell me an ETA. only approximately where the car is I cant thank everyone enough for the info provided to me, what im trying to do is help others in the future, including myself in future orders, hopefully someone from Ford gets a hint as to the aggravating nature of my situation and alot of other customers. my circumstance is extremely rare but unfortunately that is the situation i'm in at the moment. hey, its the Zone reps issue by NOT transferring the car to the new dealer...thats HIS/HERS fault. Ford doesnt have any info on you barring a name...the contact info isnt transferred to ford ( another issue IMO ) from the dealer....the ever increasin snowball unfortunately... Quote Link to comment Share on other sites More sharing options...
pony racer Posted July 7, 2010 Share Posted July 7, 2010 hey, its the Zone reps issue by NOT transferring the car to the new dealer...thats HIS/HERS fault. Ford doesnt have any info on you barring a name...the contact info isnt transferred to ford ( another issue IMO ) from the dealer....the ever increasin snowball unfortunately... AND they removed my name off the X-plan on the sticker PRIOR to shipping from Plant. Quote Link to comment Share on other sites More sharing options...
Deanh Posted July 7, 2010 Share Posted July 7, 2010 AND they removed my name off the X-plan on the sticker PRIOR to shipping from Plant. now thats just plain wrong...and revealed is yet another ( in my opinion ) weakness of the system...why just a name Ford? shouldnt a contact ph# or e-mail come with orders upon the customers request? although, come to think of it, they are instituting e-mail adress through the order verification process. So hopefully Rick, the issue you have experienced have been adressed...or are being.... Quote Link to comment Share on other sites More sharing options...
ViperPilot Posted July 8, 2010 Share Posted July 8, 2010 Dean, what I meant about "dealers competing," etc. is that dealers don't want other dealers knowing what another's orders are; which is why the system is segregated. Ford corporate doesn't have the same agenda and can therefore leave the system more open. now thats just plain wrong...and revealed is yet another ( in my opinion ) weakness of the system...why just a name Ford? shouldnt a contact ph# or e-mail come with orders upon the customers request? although, come to think of it, they are instituting e-mail adress through the order verification process. So hopefully Rick, the issue you have experienced have been adressed...or are being.... That information is in the system, it isn't on the sticker. For obvious reasons; that window sticker is viewed by many people between production and delivery. Anyone can reverse-lookup a phone number and find the adress of the customer,so this does become a privacy issue. Quote Link to comment Share on other sites More sharing options...
pony racer Posted July 8, 2010 Share Posted July 8, 2010 Any New News? Or is it still awaiting another rail car? Quote Link to comment Share on other sites More sharing options...
Deanh Posted July 8, 2010 Share Posted July 8, 2010 Dean, what I meant about "dealers competing," etc. is that dealers don't want other dealers knowing what another's orders are; which is why the system is segregated. Ford corporate doesn't have the same agenda and can therefore leave the system more open. That information is in the system, it isn't on the sticker. For obvious reasons; that window sticker is viewed by many people between production and delivery. Anyone can reverse-lookup a phone number and find the adress of the customer,so this does become a privacy issue. last I looked, aside from the new implemented order verification process ( Raptor and some othe rmodels ) the ph#, e-mail adress and customer information was the sole property of the Dealership....until the vehicle is RDR'ed of course...which is after delivery. Quote Link to comment Share on other sites More sharing options...
ViperPilot Posted July 8, 2010 Share Posted July 8, 2010 last I looked, aside from the new implemented order verification process ( Raptor and some othe rmodels ) the ph#, e-mail adress and customer information was the sole property of the Dealership....until the vehicle is RDR'ed of course...which is after delivery. It is, But we're talking about the X-Plan, where in order to get a PIN you need to provide the info to Ford. Quote Link to comment Share on other sites More sharing options...
Deanh Posted July 8, 2010 Share Posted July 8, 2010 (edited) It is, But we're talking about the X-Plan, where in order to get a PIN you need to provide the info to Ford. ahh comprende......I think with the order verification process they probably have my info too.....here ya go viper...3FADP4FJ0BM106636 Edited July 8, 2010 by Deanh Quote Link to comment Share on other sites More sharing options...
ViperPilot Posted July 8, 2010 Share Posted July 8, 2010 (edited) ahh comprende......I think with the order verification process they probably have my info too.....here ya go viper...3FADP4FJ0BM106636 In Transit Shipped Rail - Railcar # ETTX907068 (Ferrocarril Mexicano S.a. De C.v. ) Ramp 54, Hermosillo Asy, SO Jul-07-2010, 16:00 MT D Ham<snip> Dealer: T<snip>e R<snip>, Inc 2060 <snip>, C<snip>, CA , 926<snip> , (949).<snip> And maybe your Mexican is better than mine: Inicial y número : ETTX907068 Tipo:PLATAFORMAS-ARMAZON 3 NIV/AUTO C/V: C Eventos: SALIDA DE TREN Ciudad:CARBO Estado: SONORA Fecha: 8 DE JULIO Hora: 13:29 Observaciones: EDI-1 Surprised that you ordered with only a 40 priority code. If you need any of this info removed, respond as such. PS: You want to track it yourself check here: http://www.ferromex.com.mx/eFerromex/consultas/carros/ConsultaCarros.do Edited July 8, 2010 by ViperPilot Quote Link to comment Share on other sites More sharing options...
Deanh Posted July 8, 2010 Share Posted July 8, 2010 In Transit Shipped Rail - Railcar # ETTX907068 (Ferrocarril Mexicano S.a. De C.v. ) Ramp 54, Hermosillo Asy, SO Jul-07-2010, 16:00 MT D Ham<snip> Dealer: T<snip>e R<snip>, Inc 2060 <snip>, C<snip>, CA , 926<snip> , (949).<snip> And maybe your Mexican is better than mine: Inicial y número : ETTX907068 Tipo:PLATAFORMAS-ARMAZON 3 NIV/AUTO C/V: C Eventos: SALIDA DE TREN Ciudad:CARBO Estado: SONORA Fecha: 8 DE JULIO Hora: 13:29 Observaciones: EDI-1 Surprised that you ordered with only a 40 priority code. If you need any of this info removed, respond as such. PS: You want to track it yourself check here: http://www.ferromex.com.mx/eFerromex/consultas/carros/ConsultaCarros.do I feel so dirty and violated.....figured you couldnt resist....lol...dont know what the hangup is, apparently there may be rail issues due to the Hurricane???? who knows. Priority 40???? weird...it IS on our first batch though...Bueno Amigo.... Quote Link to comment Share on other sites More sharing options...
ViperPilot Posted July 8, 2010 Share Posted July 8, 2010 I feel so dirty and violated.....figured you couldnt resist....lol...dont know what the hangup is, apparently there may be rail issues due to the Hurricane???? who knows. Priority 40???? weird...it IS on our first batch though...Bueno Amigo.... Sorry, it's the best I can do from home, my out of plant resources are limited. I'm on vacation this week. But if it's any consolation I have a valuable USPS package that has disappeared into customs for 2 days now and I think they're doing it intentionally. :^x Quote Link to comment Share on other sites More sharing options...
Deanh Posted July 8, 2010 Share Posted July 8, 2010 Sorry, it's the best I can do from home, my out of plant resources are limited. I'm on vacation this week. But if it's any consolation I have a valuable USPS package that has disappeared into customs for 2 days now and I think they're doing it intentionally. :^x hmmm, does the package include a Mustang?...lol...ebnjoy your vacation. Quote Link to comment Share on other sites More sharing options...
ViperPilot Posted July 8, 2010 Share Posted July 8, 2010 hmmm, does the package include a Mustang?...lol...ebnjoy your vacation. Thanks, and no I'm ordering mine in Jan-Feb so it'll be a 2012. I'm hoping they will shrink the $7000 spread between the US/Canadian price for the same car some by then. Quote Link to comment Share on other sites More sharing options...
pony racer Posted July 8, 2010 Share Posted July 8, 2010 Thanks, and no I'm ordering mine in Jan-Feb so it'll be a 2012. I'm hoping they will shrink the $7000 spread between the US/Canadian price for the same car some by then. one of the guys on TMS. lives in montreal.. bought a 2011 in the US and brought it back/, i think he said it saved him about 5k, dont know all the details, he said there was some leg work involved.. but in the long run was worth it.. if you want the thread ill see if i can find it Quote Link to comment Share on other sites More sharing options...
ViperPilot Posted July 8, 2010 Share Posted July 8, 2010 (edited) one of the guys on TMS. lives in montreal.. bought a 2011 in the US and brought it back/, i think he said it saved him about 5k, dont know all the details, he said there was some leg work involved.. but in the long run was worth it.. if you want the thread ill see if i can find it Thanks, I'm on TMS already, and you know me, just not as VP. I would buy in the US but seeing as I have only $10G cash plus my car I'd still be financing $30G. Being a Canadian resident you can't finance through US Ford Motor Credit, and when you consider the 7% cost of borrowing it would erode most of what you would save. As an A-Planner it would be smarter to just wait until the 0% financing comes out. Montreal Ponies saved more because he doesn't have the A-Plan discount to start from. Edited July 8, 2010 by ViperPilot Quote Link to comment Share on other sites More sharing options...
pony racer Posted July 8, 2010 Share Posted July 8, 2010 (edited) Thanks, I'm on TMS already, and you know me, just not as VP. ya i put that together a few days ago.. 1+1=2 but wasn't sure until now.. Edited July 8, 2010 by pony racer Quote Link to comment Share on other sites More sharing options...
PTRocks Posted July 9, 2010 Share Posted July 9, 2010 (edited) Thanks, I'm on TMS already, and you know me, just not as VP. Hmmm... <scratches forehead> Edited July 9, 2010 by PTRocks Quote Link to comment Share on other sites More sharing options...
jpvbs Posted July 9, 2010 Share Posted July 9, 2010 When I see the title of this topic, "I am a Camaro Owner" for some reason I can't stop thinking it must be something about a 12 step program for Camaro owners. The first step is to admit that they are powerless and had to buy a Camaro. Quote Link to comment Share on other sites More sharing options...
pony racer Posted July 10, 2010 Share Posted July 10, 2010 (edited) I need to ask.. is there anyway to get a RAIL company. to speed up their transport.. im talking about making them move .. mine is STILL sitting for over a week *(since July 1) at the same location.. at a switching yard in bringhamton, ny. has been shuffled back and forth between Norfolk Southern and CPR. but hasnt left the rail yard.. Edited July 10, 2010 by pony racer Quote Link to comment Share on other sites More sharing options...
ViperPilot Posted July 10, 2010 Share Posted July 10, 2010 I need to ask.. is there anyway to get a RAIL company. to speed up their transport.. im talking about making them move .. mine is STILL sitting for over a week *(since July 1) at the same location.. at a switching yard in bringhamton, ny. has been shuffled back and forth between Norfolk Southern and CPR. but hasnt left the rail yard.. Unfortunately the only person that has the ability to do anything is your dealer. Sorry Quote Link to comment Share on other sites More sharing options...
Mark8LSC CE0464 Posted July 12, 2010 Share Posted July 12, 2010 You have my condolences. My co-worker hates his. Quote Link to comment Share on other sites More sharing options...
ford4v429 Posted July 13, 2010 Share Posted July 13, 2010 You have my condolences. My co-worker hates his. sat in a camaro at the auto show, absolutely hated the interior. I mean hated. sat in a challenger- nice. I'd take one in a heartbeat, but wouldnt trade a mustang for it. sat in a new mustang- excellent- but that fugly rearend still keeps it WAY off my wishlist... sorry. Quote Link to comment Share on other sites More sharing options...
White99GT Posted July 13, 2010 Share Posted July 13, 2010 I am a Camaro Owner I'm sorry Quote Link to comment Share on other sites More sharing options...
pony racer Posted July 13, 2010 Share Posted July 13, 2010 UPDATE!! Car has been offloaded from railcar ramp owner of dealership, called me personally, advised me car will be here thursday / friday at the latest.. i'll will keep you guys updated.. and will post some pics for ya.. even tho i know you all probably have seen them all before.. Quote Link to comment Share on other sites More sharing options...
PREMiERdrum Posted July 14, 2010 Share Posted July 14, 2010 UPDATE!! Car has been offloaded from railcar ramp owner of dealership, called me personally, advised me car will be here thursday / friday at the latest.. i'll will keep you guys updated.. and will post some pics for ya.. even tho i know you all probably have seen them all before.. Congrats! We never get tired of seeing new rigs. Your patience has paid off... can't wait to see it! Quote Link to comment Share on other sites More sharing options...
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