2024 Super Duty Orders & Discussion

[Mhindman]

Congratulations!  That’s fast. What was the model and options on your order?

[RbrtLls]

F-350 Lariat SRW

Crew Cab

Short bed

7.3l V8 gas engine

10 speed transmission

Lariat Ultimate Package.

 

Dealer called and said they expected it between July 4 and July 17.

Edited July 3, 2024 by RbrtLls

[RbrtLls]

F-350 Lariat ordered June 4

Went into production June 24

Built June 25

Shipped June 27

Arrived at dealer July 9

10am appt to pick up up on July 10

 

That, my friends is 36 days from order to delivery.

 

 

[mschwier]

On 7/9/2024 at 11:46 AM, mschwier said:

Mike , Russ Hubler Ford , Greensburg Indiana . I have 3 F450's 2024 models . They are starting to arrive . If anyone is interested reach out ....(812) 663-7621.

They are not chassis cabs , They are King Ranch Models with pickup beds. Lariats also available

Two F450 Limited Models Just hit the ground !!!!!! carbonized gray and Star white

[tipler]

Is this the same timeline for the F550's? or is it done at a different plant? does anyone have any experience on how long a 550 will take to deliver after order is placed, also I saw people like the Gary Yeomans ford in Ocala, is that a suitable place to order a 550 from? I live in Chesapeake VA if anyone has a similarly good dealer closer but I do not mind driving as I have relatives near there

[bcurrie100]

I have noticed that the activity on this page has really gone down.  I am wondering if at least one of the reasons why is that there are many like me who have a higher trim on order, combined with perhaps you have a harder to fill order due to various constraints. So, would you please answer the following questions (my answers are in the blue).

 

Which F series did you order?: F-450 full bed

When did you order (and please state if this is a re-order due to your truck not being built in 2023)?: 9/20/23 - not a reorder

What priority did your order start out as, and do you know what it is now?: Started as a 19, moved to a 5 around April, now a 3

As of this writing, has your order been scheduled yet?: No

 

I know there seems to be a lot of randomness as to when an order is actually scheduled for production, but I have a hard time believing there is not some discernible pattern.  Obviously, your dealer has to have allocations (my dealer assures me they do still have allocations), and lack of parts for your particular build can be an issue, but a bigger mystery is whether your dealer has the skill set to effectively manage the trucks on order.  My dealer at least has some, but I am not sure really knows or uses the ins and outs of how to get an order to move along.

 

[Grimsby]

F450 Limited

12/6/2023

started at 19, now 4

No

[Jraph]

I ordered a 2024 f450 platinum dually diesel on Dec 27 2023.   As of today I still don’t have a production date or vin or build number I e called and they say it’s still in order processing but I haven’t heard a peep from dealer of ford.  How long will these take 

[ice-capades]

5 hours ago, Jraph said:

I ordered a 2024 f450 platinum dually diesel on Dec 27 2023.   As of today I still don’t have a production date or vin or build number I e called and they say it’s still in order processing but I haven’t heard a peep from dealer of ford.  How long will these take 

 

Have you contacted your Dealer about your order status, priority code, and steps the Dealer has taken to try to expedite scheduling? Your Dealer has access to numerous resources including commodity restraints along with contacts at the Ford regional office that can assist them. You should deal directly with the manager responsible for the dealership's USOB (Unscheduled Order Bank) and not rely on your sales representative. 

[bcurrie100]

@ice-capades, I have always appreciated the various responses you have given to me and to others.  I have a practical question given all your sage advice.  I apologize that this is probably going to be on the long side, but hope to explain my thoughts appropriately.

 

I do not know how the others feel on this forum, but in my situation (quick review: F-450 Limited, ordered 9/20/23, current priority 3, other than the Off-road package, no other extras) I feel like I am caught between a rock and a hard place.  Though my dealer has done at least some managing of the orders (since I started off at a 19, then moved to a 5, and now a 3), I do seriously question their ability to prioritize beyond a 3 in regard to talking to the regional office about prioritizing further.  While I am like a little kid anxious to receive his new toy, in reality if it does not get scheduled for 2024 and is pushed to 2025 that is fine as I am not in a hurry, at least not yet.  But, I have to wonder how the dealer will prioritize it should that happen.

 

Now, I have no problem calling them out, but I have heard horror stories (admittedly, very few, but still present) of a customer pushing the issue and then before the customer knows it, their order "gets lost" or some other thing which basically means their order was sold out from beneath them (most likely, one would have to prove that though).  A few weeks ago when I asked about the current status of my build, I wrote to the sales manager who handles the unscheduled orders and I cc'd the sales person I went with.  I had done this before and received a prompt response from the sales manager (and the salesperson never gave me grief about it), with the pertinent details that gave me hope.  This time, the sales manager was out of the office, I received an automated response, and then the next day I received a call from my salesperson saying she saw that I had emailed him, that there is no reason to email him because she has all the same information that he does, and that "he doesn't talk to people."  Major red flag, I know, and I almost could not believe it.  A sales manager that doesn't talk to people, particularly customers? Absurd.  I do not believe that is true vs. the salesperson being offended.

Additionally, the dealer well knows that the average customer is "not in the know", such as you are, and regardless of the dealer, I always feel like the dealer treats the customer as such (i.e., a dumb moron, though politely done).  I have said things, based on your recommendations, which would show that I am not an ordinary customer.  But all they revert to, including the sales manager when he did respond, is telling me how few Ford F-450s are built, and even more how few of those are Limited,  That due to supply chain issues there have been, and are, restraints.  And all this is true and does have nothing to do with them.  So what is a person to do?

 

Meanwhile, on a FB group I belong to, there is a salesperson that periodically posts about F-450 Platinums and Limiteds, and then if you want one, get in touch with him by "X" date and he can have it in 4-6 weeks.  Other people on that forum have verified this.  I sent him a DM and asked how he could do that.  His response was that he also works at the Kentucky plant, obviously knows people within the plant, and so has the necessary ins to make these a priority.  So, I also know with the right connections it can be done.  (in case you or anyone is wondering, why not go with this guy, the reason is I really do not want to engage in what I consider unethical practices).

So, again, sorry for the long post.  But if I go with a new dealer, then I start the process again and there is no guarantee I receive a truck in 2025.  If I push the salesperson, she has already shown that she will get offended and/or just give me some line to brush me off that I really cannot refute (such as the above limitations).  So, if you did not have the knowledge you have, and were wanted to push issue and take sage advice from someone who knows a lot, what would you do?

 

Many thanks in advance for your time in this matter, and the time you give on this forum.

 

Brian

[akirby]

31 minutes ago, bcurrie100 said:

 

Meanwhile, on a FB group I belong to, there is a salesperson that periodically posts about F-450 Platinums and Limiteds, and then if you want one, get in touch with him by "X" date and he can have it in 4-6 weeks.  Other people on that forum have verified this.  I sent him a DM and asked how he could do that.  His response was that he also works at the Kentucky plant, obviously knows people within the plant, and so has the necessary ins to make these a priority.  So, I also know with the right connections it can be done.  (in case you or anyone is wondering, why not go with this guy, the reason is I really do not want to engage in what I consider unethical practices).

I know F-450 orders don’t follow the normal scheduling process so either your dealer has no allocation or there is some commodity issue on your specific truck or some other issue between the dealer and Ford.

 

As for Facebook guy, that sounds like BS.  As far as I know nobody at the factory has any control over scheduling.   Maybe he just has a good dealer connection with lots of allocation, but I have a hard time believing he can get a 450 in 6 weeks under any circumstance.

[ice-capades]

On 8/18/2024 at 1:30 PM, bcurrie100 said:

@ice-capades, I have always appreciated the various responses you have given to me and to others.  I have a practical question given all your sage advice.  I apologize that this is probably going to be on the long side, but hope to explain my thoughts appropriately.

 

I do not know how the others feel on this forum, but in my situation (quick review: F-450 Limited, ordered 9/20/23, current priority 3, other than the Off-road package, no other extras) I feel like I am caught between a rock and a hard place.  Though my dealer has done at least some managing of the orders (since I started off at a 19, then moved to a 5, and now a 3), I do seriously question their ability to prioritize beyond a 3 in regard to talking to the regional office about prioritizing further.  While I am like a little kid anxious to receive his new toy, in reality if it does not get scheduled for 2024 and is pushed to 2025 that is fine as I am not in a hurry, at least not yet.  But, I have to wonder how the dealer will prioritize it should that happen.

 

Now, I have no problem calling them out, but I have heard horror stories (admittedly, very few, but still present) of a customer pushing the issue and then before the customer knows it, their order "gets lost" or some other thing which basically means their order was sold out from beneath them (most likely, one would have to prove that though).  A few weeks ago when I asked about the current status of my build, I wrote to the sales manager who handles the unscheduled orders and I cc'd the sales person I went with.  I had done this before and received a prompt response from the sales manager (and the salesperson never gave me grief about it), with the pertinent details that gave me hope.  This time, the sales manager was out of the office, I received an automated response, and then the next day I received a call from my salesperson saying she saw that I had emailed him, that there is no reason to email him because she has all the same information that he does, and that "he doesn't talk to people."  Major red flag, I know, and I almost could not believe it.  A sales manager that doesn't talk to people, particularly customers? Absurd.  I do not believe that is true vs. the salesperson being offended.

Additionally, the dealer well knows that the average customer is "not in the know", such as you are, and regardless of the dealer, I always feel like the dealer treats the customer as such (i.e., a dumb moron, though politely done).  I have said things, based on your recommendations, which would show that I am not an ordinary customer.  But all they revert to, including the sales manager when he did respond, is telling me how few Ford F-450s are built, and even more how few of those are Limited,  That due to supply chain issues there have been, and are, restraints.  And all this is true and does have nothing to do with them.  So what is a person to do?

 

Meanwhile, on a FB group I belong to, there is a salesperson that periodically posts about F-450 Platinums and Limiteds, and then if you want one, get in touch with him by "X" date and he can have it in 4-6 weeks.  Other people on that forum have verified this.  I sent him a DM and asked how he could do that.  His response was that he also works at the Kentucky plant, obviously knows people within the plant, and so has the necessary ins to make these a priority.  So, I also know with the right connections it can be done.  (in case you or anyone is wondering, why not go with this guy, the reason is I really do not want to engage in what I consider unethical practices).

So, again, sorry for the long post.  But if I go with a new dealer, then I start the process again and there is no guarantee I receive a truck in 2025.  If I push the salesperson, she has already shown that she will get offended and/or just give me some line to brush me off that I really cannot refute (such as the above limitations).  So, if you did not have the knowledge you have, and were wanted to push issue and take sage advice from someone who knows a lot, what would you do?

 

Many thanks in advance for your time in this matter, and the time you give on this forum.

 

Brian

 

Sorry for the delay in replying to your post Brian. Thanks for your kind words! I was finishing some television production yesterday and getting swamped with messages from people in the entertainment business that I used to work with regarding a related entertainment project I shared with them.

 

Fellow Moderator @akirby gave a very good response to your post. Forget what you see on a Facebook and treat it as BS. Plant personnel have no authority, control or access to schedule orders or reprioritize orders to expedite scheduling.

 

The OTD (Order to Delivery) time for F-450's, especially Limited's, has always been long but at after this long it's unlikely that your order will get scheduled for the 2024MY. If not, it's unlikely that Ford will carryover the order for the 2025MY without the Dealer submitting a new order. The only time orders are carried over by Ford to the following Model Year is when they set up a special program, for select models, which happens rarely and is unlikely to happen for F-450's. 

 

It is inexcusable for a Sales Manager to avoid or refuse to talk to a customer. With an unscheduled retail order in the USOB (Unscheduled Order Bank) for so long, he/she should be providing status updates and detailed information on what they're doing to get your order scheduled. In addition, after so long, I'd want to know whether they've requested the order be reprioritized by the Regional Office. You should have full access to the Sales Manager, General Manager, etc. regarding your retail order. As for the Sales Representative being offended... tough. There's been a tremendous turnover at the dealership level the past few years due to the COVID-19 impact and other factors and most Sales Representatives are not aware of the retail order process or have access to the resources available to management.

 

Hope this helps! 

 

  

[waloud]

Brian, not sure where you are located.  Try Marshall Ford in Carrollton, Ky.   I think they just received a few F450's.

 

https://www.marshallfordky.com

[Firedog99t]

GREAT SITE HERE, SUPER INFO.  I HAVE

A  F450 KR. ON ORDER ...🙃 MY ORDER DATE 11/19/2021. AT THIS POINT I WOULD HOPE ITS A 2025. IF I EVER GET IT.

[d232799]

Sadly your order was lost years ago.....You'll need a new dealer with younger, eager salespeople.  Not the normal group of old guys drinking coffee,  who type one finger at a time on

the inter-web.....lol

[Grimsby]

 So, I originally placed an order for an F450 Limited last December and had been having no luck getting it built so far.

 

This week, my salesman contacted me saying it was scheduled and providing the VIN. However, when I went to the order tracker it didn't show up. I contacted the salesman to inquire and he gave me an updated order number which did work.

 

Now comes the strange part... When I asked why the new order number, he said they are implementing a new order management system and the person responsible to managing their orders essentially duplicated all of their existing orders for inventory.

 

Somehow, this resulted in my order being scheduled. I'm not complaining but holy moly is all I can say! 😀🫣🤨 

 

 

[ValorTug]

5 minutes ago, Grimsby said:

 So, I originally placed an order for an F450 Limited last December and had been having no luck getting it built so far.

 

This week, my salesman contacted me saying it was scheduled and providing the VIN. However, when I went to the order tracker it didn't show up. I contacted the salesman to inquire and he gave me an updated order number which did work.

 

Now comes the strange part... When I asked why the new order number, he said they are implementing a new order management system and the person responsible to managing their orders essentially duplicated all of their existing orders for inventory.

 

Somehow, this resulted in my order being scheduled. I'm not complaining but holy moly is all I can say! 😀🫣🤨 

 

 

Love your color choice! I got my F450 Lariat With the Unlimited package this past April, I love this truck!

[bcurrie100]

On 8/23/2024 at 5:39 PM, Grimsby said:

 So, I originally placed an order for an F450 Limited last December and had been having no luck getting it built so far.

 

This week, my salesman contacted me saying it was scheduled and providing the VIN. However, when I went to the order tracker it didn't show up. I contacted the salesman to inquire and he gave me an updated order number which did work.

 

Now comes the strange part... When I asked why the new order number, he said they are implementing a new order management system and the person responsible to managing their orders essentially duplicated all of their existing orders for inventory.

 

Somehow, this resulted in my order being scheduled. I'm not complaining but holy moly is all I can say! 😀🫣🤨 

 

 

Congratulations!  This is the same color I ordered.  Who is your dealer?

[bcurrie100]

On 8/21/2024 at 4:01 AM, waloud said:

Brian, not sure where you are located.  Try Marshall Ford in Carrollton, Ky.   I think they just received a few F450's.

 

https://www.marshallfordky.com

Thanks.  I am in Utah, so that is a bit far for me, but good to keep in mind in case I get desperate.

[Grimsby]

bcurrie, Larry Miller in Phoenix.

[jtcdmc]

I understand that 2025 Super Duty order banks are opening on 9/16/24.  Does anyone have a link to the 2025 F250-450 Pickup order guide.  If so, Would you please post a link to this forum?

[Jerryr]

I think I might win the longest order waiting time award. Original order was 1/5/2022

 

• I ordered a 2022 F-450, Star White Platinum on January 5th 2022 from Chapman of Horsham. 
• It rolled to a 2023 F-450 King Ranch when order banks opened up for 2023 models, same order number from Chapmen 
• It rolled to a 2024 F-450 Limited Star White when order banks opened up for 2024 models, same order number from Chapman 
• i expect it will roll to a 2025 F-450.

When I placed the original order with Chapman  I was "only" 74 years old.  I am now 77 years old and I wonder if I will still be able to drive when and if the truck arrives.

 

Currently I'm still getting the emails from Ford " We wanted to let you know that we are still up against supply chain challenges, which are causing delays with getting your vehicle into production. While we understand how frustrated you may be (we are too), rest assured, our team is working diligently and aggressively to get you behind the wheel."

 

Still no order date.  

Edited September 16, 2024 by Jerryr

[fordmantpw]

Wow, not a contest you want to win, Jerryr, that sucks!  I thought my 14 month wait for my '22 (ordered 9/21, delivered 11/22) was long.

[Firedog99t]

Nope, I got that beat. 11/19/2021  F450 KR.

[Jerryr]

On 9/16/2024 at 1:02 PM, Firedog99t said:

Nope, I got that beat. 11/19/2021  F450 KR.

Yep, you have me beat

 

My issue is with Chapman ford of Horsham.  I ordered in January 2021 during Covid when they were offering 4% UNDER Invoice.   I am grandfathered into the original offer of 4% below invoice price.  I think they have my order priority set low so they don't waste an allocation on a "mini deal"  

 

Since the order with Chapman I ordered and flipped 4 other Super Duty trucks with X-plan.

• a 2022 F-350 SRW Platinum which I traded my 2020 F-350 SRW Lariat in on it for more than I paid for it.  
• a 2022 F-450 KR Star White (sold to Texas Auto Value for a profit after a year of ownership
• a 2024 F-450 Platinum Red #1 
• another Clone 2024 F-450 Platinum Red (#2)  traded #1 450 after 6 months in on it.  Got a check for $200 and a new identical truck. 

 

Also I previously owned a new 2017 F-350 Lariat, a 2019 F-350 Lariat (lemon Lawed) and a 2020 F-350 Lariat Lemon Law replacement

Edited September 21, 2024 by Jerryr
Correct truck dates