Jump to content

Ford takes most honors in JDPowers Initial Quality Survey 2007


Recommended Posts

  • Replies 110
  • Created
  • Last Reply

Top Posters In This Topic

I'm surprised that Acura, BMW and Cadillac ranked so low.

 

Nothing shocking seeing Hummer near the bottom, and VW's keeps it's tradition of being near the bottom as usual.

 

Unusual to see the Mitsubishit Galant tied the Fusion in IQ, since Mitsu is another car-maker of crap. Same with some MBenz models since I have yet to see anyone NOT have a problem with one.

 

Very good overall for Ford, what a shame they'll never advertise this...

Link to comment
Share on other sites

Grat's to Ford on a very good IQS showing. Hopefully Ford's VDS (JD Power Vehicle Dependability Study) showing will be good this year too. Congrats to Wixom as well. Too bad part of the "Way Forward" was to close their best performing (IQS) plant. Ford marketing really needs to begin highlighting the high IQS scores along with the excellent reliability rating of the Fusion, Milan, and MKZ in Consumer Reports.

Link to comment
Share on other sites

WKA2007060653442_pv.jpg

 

DEARBORN, Mich., June 6, 2007 - Ford Motor Company has the most top-quality vehicles in the industry, according to a customer-based initial quality survey released today by J.D. Power and Associates.

 

The Lincoln Mark LT and MKZ, Mercury Milan and Ford Mustang all captured first-place in their respective segments according to the J.D. Power and Associates 2007 Initial Quality Study.

 

Ford Motor Company's Wixom (Mich.) Assembly Plant was named the highest quality plant worldwide that produces vehicles for the U.S. market. (06/06/07).

 

(It's the first time since 1999 that ANY North American plant garnered that award according to J.D. Powers.

Edited by range
Link to comment
Share on other sites

The story has made it over to Foxnews as well. Getting plenty of coverage, hope lots of people are reading it. Of interesting note in the article was this little gem.

Joe Ivers, J.D. Power's executive director of quality and customer satisfaction, said there's no clear answer for Toyota's drop. But several vehicles brought its quality performance down this year, including the Corolla, Prius and Lexus models.

 

 

http://www.foxnews.com/story/0,2933,278755,00.html

 

That's right, run right out and get that Corolla because all you've ever heard is how great it is. lol

Link to comment
Share on other sites

Of interest to me was the headline down at the bottom noting that a Pizza Hut in Raleigh was closed because live mice were discovered in it. http://www.foxnews.com/story/0,2933,278535,00.html

 

Is this really a 'Top News Story'?

 

 

No worse then them dribbling on endlessly about Anna Nicole and that chick that got wacked down in Aruba and oh lets get the update on how Scott Peterson is doing in jail version 12. lol Cable news spends most of their 24 hour cycle just :beatdeadhorse:

Link to comment
Share on other sites

All good news, its great to hear that Design for Six Sigma efforts based on the Ed Deming work is actually paying dividends.

 

Now we just need to trim the dealer network by 40-50% and retrain/replace all the assholes and loan sharks that work there and NOW we've got a company!

Link to comment
Share on other sites

And I'll say it again; credit is due to Jim Padilla & Bill Ford for this one.

I am sure RJ you got more then just that example to prove all decisions over the past few years (more then few actually) are paying some dividends. Yes there are some that annoyed (putting it mildly) some fellows here. Nonetheless; it takes time to make things happen and I hope it keeps up. Go Ford, I would like it to be sooner then later...

Link to comment
Share on other sites

62emddk.jpg

 

 

The rankings are so close - I'll need to see the long term survey to make any definitive statements about quality. Initial quality has been known to vary drastically from the long term survey.

 

Does anyone remember Hyundai from a few years back?

 

2004 Initial quality:

Hyundai ties Honda in quality survey

 

The Korean carmaker's rating is nearly as good as Toyota's in J.D. Power initial quality report.

April 28, 2004: 3:09 PM EDT

By Les Christie, CNN/Money contributing writer

 

NEW YORK (CNN/Money) - For the first time, Korean carmakers, thanks to a strong performance by Hyundai, have surpassed both domestic and European carmakers in initial quality, a measure of the number of problems owners experience in a new car.

 

Brian Walters, senior director of vehicle research for Power, calls Hyundai's performance one of the largest improvements the firm has ever seen. Hyundai bolstered its quality 29 percent from last year and 62 percent since 1998, scoring only 102 problems per 100 vehicles for all its models. Among manufacturers, only Toyota Motor, with 101, did better, Honda, also at 102, did as well.

 

Toyota branded vehicles -- Toyota Motor Corp. also makes Lexus and Scion vehicles -- actually did slightly worse than Hyundai. Toyota cars had 104 problems per 100 vehicles.

http://money.cnn.com/2004/04/28/pf/autos/powerqualitysurvey/

 

And then, here is the 2004 Vehicle dependability survey: 2004055bfull.gif

 

 

Notice Hyundai in the bottom 6.

Edited by eddiehaskell
Link to comment
Share on other sites

The rankings are so close - I'll need to see the long term survey to make any definitive statements about quality. Initial quality has been known to vary drastically from the long term survey.

 

Does anyone remember Hyundai from a few years back?

 

2004 Initial quality: http://money.cnn.com/2004/04/28/pf/autos/powerqualitysurvey/

 

And then, here is the 2004 Vehicle dependability survey:

Notice Hyundai in the bottom 6.

 

 

Sorry to rain on your parade Eddie, but the 2004 VDS graphic you show above represents 2001 Hyundai's, and how they were holding up in 2004! The graphic you needed to show, to be able to compare how the IQS 2004 Hyundai's are holding up, won't be available until sometime later this year.

 

But.... to show that the improvement in initial IQS appears to be boosting Hyundai's long term ratings, here are LAST YEAR'S long term numbers, showing that the 2003 Hyundai's held up well enough to push them up 9 slots, with a substantial decrease of 122 LESS long term defects per one hundred vehicles.

 

2006133a.gif

http://www.jdpower.com/corporate/news/rele...aspx?ID=2006133

 

 

-Ovaltine

Edited by Ovaltine
Link to comment
Share on other sites

Grat's to Ford on a very good IQS showing. Hopefully Ford's VDS (JD Power Vehicle Dependability Study) showing will be good this year too.

 

yeah right....the makers stress these IQS studies because they are representative to get the car out the door. The VDS study though is where the rubber meets the road and I guarantee you Ford wont be at the top of that, except maybe trucks. Ford is building cars to get out the dealers door, but not much else. How many early 90s fords do you still see on the road? A lot fewer than the number of older Lexus I see out there.

 

In order to change people's perceptions, Ford has to build cars that keep going for a long time, not just pretty faces to get short term sales goals.

Link to comment
Share on other sites

yeah right....the makers stress these IQS studies because they are representative to get the car out the door. The VDS study though is where the rubber meets the road and I guarantee you Ford wont be at the top of that, except maybe trucks. Ford is building cars to get out the dealers door, but not much else. How many early 90s fords do you still see on the road? A lot fewer than the number of older Lexus I see out there.

 

In order to change people's perceptions, Ford has to build cars that keep going for a long time, not just pretty faces to get short term sales goals.

 

 

Your empirical observations of older cars isn't the end all for all cars across the US...just like I see X amount of XYZ car in a dealer/rental lot isn't representative of what they do in the "big picture"

Link to comment
Share on other sites

I guarantee you Ford wont be at the top of that, except maybe trucks.

:hysterical:

 

Yeah. Ford's not, but Mercury is.

 

Take a second look at the numbers above your post, knucklehead.

 

Mercury 2nd place, Lincoln 11th place, Ford 12th place.

 

For entry level brands, the score was:

 

1) Mercury

2) Buick

3) Toyota

4) Honda

5) Ford

 

But anyway, thanks for playing. All of us here at the board appreciate your efforts to cast gloom and doom on a story that highlights the positive efforts of tens of thousands of human beings.

Link to comment
Share on other sites

:hysterical:

 

Yeah. Ford's not, but Mercury is.

 

Take a second look at the numbers above your post, knucklehead.

 

Mercury 2nd place, Lincoln 11th place, Ford 12th place.

 

For entry level brands, the score was:

 

1) Mercury

2) Buick

3) Toyota

4) Honda

5) Ford

 

But anyway, thanks for playing. All of us here at the board appreciate your efforts to cast gloom and doom on a story that highlights the positive efforts of tens of thousands of human beings.

 

My primary bitch with the Fords I've owned, AND the numerous examples that my co-workers, friends, and family have owned, are that they are good "80k" cars. Meaning, they are no more problematic than most makes up until around 80k miles (well beyond the VDS 3 year mark). BUT.... after that.... look out! My neighbor (the MTP employee who experienced a cracked Crown Vic intake, and a blown sparkplug in his King Ranch) now has his daughter's '99 Escort up on jack stands preparing to yank the motor due to a major water leak that he can't find without pulling everything. Miles on the car? About a 100k.

 

When my '93 Plymouth went nearly 130k without ANY real mechanical failures of any kind, I couldn't believe it. I had been trained early on that if my car (ALWAYS a Ford, keep in mind) made it to 100k, it was time to peddle it pronto!

 

But.... I will give Ford the benefit of the doubt (as I have with the improved H/K IQS ratings), and say that maybe things will be different long-term for the most current Ford renderings.

 

-Ovaltine

Edited by Ovaltine
Link to comment
Share on other sites

My primary bitch with the Ford's I've owned, AND numerous examples that my co-workers, friends, and family have owned, are that they are good "80k" cars. Meaning, they are no more problematic than most makes up until around 80k miles (well beyond the VDS 3 year mark). BUT.... after that.... look out! My neighbor (the MTP employee who experienced a cracked Crown Vic intake, and a blown sparkplug in his King Ranch) now has his daughter's '99 Escort up on jack stands preparing to yank the motor due to a major water leak that he can't find without pulling everything. Miles on the car? About a 100k.

 

When my '93 Plymouth went nearly 130k without ANY real mechanical failures of any kind, I couldn't believe it. I had been trained early on that if my car (ALWAYS a Ford, keep in mind) made it to 100k, it was time to peddle it pronto!

 

But.... things may be different at this point, and I will give Ford the benefit of the doubt (as I have with the improved H/K IQS ratings), and say that maybe things will be different long-term for the most current Ford renderings.

 

-Ovaltine

 

A few days ago, a friend remarked that 150,000 miles is the new 100,000 miles.

 

I agree that the acid test will be how Fords hold up over the long haul.

 

Interestingly, everyone I know who had a 1990s Escort had no trouble going well beyond 100,000 miles. The trucks and the rear-wheel-drive cars were also good.

 

The troublesome Fords were the front-wheel-drive models with the 3.8 V-6 and automatic transmission. Anyone who made it to 100,000 miles in one of those vehicles without experiencing catastrophic head gasket or transmission failure should also play the lottery...

 

I still say that a large part of Ford's present woes stems from those models. I can't tell you how many people I know have sworn off Fords because of a bad experience with a Taurus, Sable or Windstar.

Edited by grbeck
Link to comment
Share on other sites

This is wonderful news. Let the negatoids and trolls complain. This is what Ford needs to get rolling again. Unbiased awards like this are priceless.

 

What has struck me today is the amount of Non-Auto people that are talking about this.

 

On the way to work at the Coffee shop the talk was all about this.

 

The buzz at work is the same. Here at the office many know I bleed Ford blue (the 5 fords we drive might be a tip off) I was surprised it was brought up by the Rice lovers. Hard for them to take some medicine for a change.

 

Was very satisfying to note the Turdra and the other import label pickups were not on the list. Nice to see Chevy win that one with Ford right behind. The days are gone that the Bow Tie's are the enemy.

 

Great to the see the Tag line on all the ads is again "have you driven a ford lately?"

 

Next ads should be "Quality is Job 1"

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...