That was close to my experience when I used X plan with my local dealer. I just called and said this is what I want and it showed up 6 weeks later just below dealer invoice. Then they increased x plan pricing for which I’m no longer eligible and it became harder to special order. Bought the F150 and Nautilus off the lot. I was able to order the Boxster exactly the way I wanted it and the dealer was gracious enough to allow me to pay MSRP and wait 6 months. But since all ICE boxsters and caymans are discontinued it should be a good investment.
Well a phone/Radio call would be faster if your taking fire, for example, in the case that I'm talking about. But there is def an erosion of people skills with younger generations.
I have to admit I would rather email or text vs a phone conversation 95% of the time. It doesn’t matter if either of you are busy you still get the message and you can carry on multiple simultaneous conversations and have group conversations. And I’m borderline boomer/gen x
The "specialist" often is the person in the bottom half of production that the store can afford to do without during the 1 to 3-day intro seminar. Why, yes I did attend the '88 Lincoln Continental into. 😛